ERP Support Specialist

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Summary

Do you want to join the team as an ERP Support Specialist?

Overview
Title
ERP Support Specialist
Site location
Bulgaria, Sofia
Region
Europe

Duties and responsibilities:

  • Troubleshoot application and user errors in a timely and effective manner.
  • Collaborate with end-users to analyze and define new functional requirements.
  • Work closely with the development team to design, test, and implement new functionalities.
  • Provide training to end-users and support IT team members.
  • Develop, maintain, and deliver training materials and documentation. 
  • Monitor data integrity and implement controls to prevent inconsistencies.
  • Ensure compliance with internal and external regulations related to data management, including security, audit, and privacy standards.
  • Manage user access rights across systems, ensuring appropriate permissions based on roles.

 

Job requirements: 

Education: Bachelor's degree in Economics, Computer Science or a related field

Professional experience: minimum 2 years of experience in ERP support or a similar role

Special knowledge and skills: 

  • Solid understanding of systems analysis and IT principles
  • Experience with Microsoft Dynamics (NAV, AX2012, D365) or other ERP/business software
  • Familiarity with reporting and analytics tools (e.g., Qlikview, Power BI, Tableau)
  • QA experience or certification will be considered an advantage
  • Good command of the English language, written and spoken

Required personal qualities and skills: 

  • Analytical thinking
  • Problem-solving mindset
  • Attention to detail
  • Communication
  • Collaboration
  • Time management 
  • Adaptability
  • Dedication

 

The company offers:

  • Work in a friendly and dynamic business environment with a team of motivated professionals
  • Periodic internal and external trainings by experts in the relevant field
  • Professional and personal development in an international environment
  • Competitive remuneration
  • Attractive social package
  • Individual and correct attitude towards the employee
How to apply

If joining a dynamic and changing company appeals to you, please send us your CV in English using the form below. Ensure your CV contains only information relevant to your academic and professional background, avoiding sensitive personal data.

All applications will be considered with complete confidentiality. Only short-listed applicants will be contacted. 

The personal data provided by you will be processed in strict compliance with applicable legislation in this regard.

Will you become our new ERP Support Specialist? Apply Now!

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