Customer Service Specialist

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Summary

Could you join the Huvepharma team as a Customer Service Specialist?

Overview
Title
Customer Service Specialist
Site location
Bulgaria, Sofia
Region
Europe

Our sales department is currently undergoing expansion, presenting you with an exciting opportunity to become part of our exceptional team. We are actively seeking a committed and driven Customer Service Specialist.

 

Duties and responsibilities:

  • Manage export operations from Bulgaria via road, sea and air shipments to customers worldwide.
  • Communicate with customers and receive orders for the delivery of goods.
  • Register and dispatch production orders to suppliers using specialised software in accordance with sales manager instructions and customer requirements.
  • Communicate with transport companies and organise shipments of goods to customers.
  • Prepare daily shipment schedules aligned with the production plan.
  • Prepare and send shipping instructions and relevant documents to the suppliers/transport company and customers. 
  • Follow up the receipt of goods with customers.
  • Issue documents related to deliveries on a daily basis.
  • Keep the customer database and transaction files up to date.

Job requirements: 

Special knowledge and skills: 

  • Excellent knowledge of MS Office, Excel, databases
  • Very good written and spoken English
  • Proficiency in written and spoken Spanish or French will be considered as a strong advantage

 

Required personal qualities and skills: 

  • Strong team player who can fit well in an international environment and organisational structure
  • Excellent communication skills - politeness, patience, friendliness, precision
How to apply

If joining a dynamic and changing company appeals to you, please send us your CV in English using the form below. Ensure your CV contains only information relevant to your academic and professional background, avoiding sensitive personal data.

All applications will be considered with complete confidentiality. Only short-listed applicants will be contacted.

The personal data provided by you will be processed in strict confidence with applicable legislation in this regard.

Will you become our new Customer Service Specialist? Apply Now!

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